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A+ Properties · Tenant Selection
BUY // SELL // RENT SMARTLY

Should You Accept the First Tenant Who Applies?

Maybe.

The first applicant might be an excellent tenant.

But being first in the queue is not, by itself, a reason to hand over the keys.

APPLICATIONS RECEIVED FIRST 1 FIRST APPLICATION Still needs assessment 2 SECOND APPLICATION Compare the information 3 THIRD APPLICATION Order isn't the criterion FIRST CAN BE RIGHT. FIRST IS NOT THE REASON.

Your rental property is standing empty.

Every day without a tenant feels like money leaving your pocket.

Then the phone rings.

Someone viewed the property yesterday, loves it, has completed an application and says they can pay immediately.

“Why wait? They're the first applicant and they want the property.”

There is nothing inherently wrong with accepting the first applicant.

In fact, the first applicant may turn out to be the strongest applicant you receive.

The problem starts when the reasoning becomes:

“They applied first, therefore I should approve them first.”

Tenant selection is not normally a queue at the supermarket.

It is a decision about who you are prepared to enter into a rental relationship with — often for twelve months or longer.

The short answer

Yes, you can accept the first applicant —
if you would still choose them after properly assessing the application.

Being first should neither qualify nor disqualify them.

An important distinction

Don't reject a good tenant simply because they were too quick either.

Sometimes landlords hear advice like “never take the first applicant.”

We do not think that is particularly useful.

Imagine the first applicant:

Submits a complete application
Has verified sustainable income
Can comfortably afford the rent
Has satisfactory rental references
Has an acceptable overall risk profile
Fits the property's lawful requirements

If you would confidently approve that application whether it arrived first, third or tenth, there is little value in delaying merely so that more applications can accumulate.

Waiting for a better applicant only makes sense when you have a reason to believe the current application is not good enough.
Why this decision becomes difficult

Vacancy creates pressure — and pressure changes decisions.

Landlords know exactly what an empty property is costing them.

The bond, rates, levies and other expenses are visible immediately.

The future cost of a poor placement is less obvious because it has not happened yet.

Visible now

One week vacant

The lost rental feels immediate and measurable.

Possible later

Several months of problems

Arrears, disputes and recovery costs are not visible on application day.

The objective

Balance both risks

Avoid unnecessary vacancy without lowering sensible screening standards.

Think about sequence differently

The question is not “Who applied first?”

A better sequence is:

1
Was the application completed properly?
2
Can the important information be verified?
3
Does the affordability calculation make sense?
4
What does the overall risk assessment show?
5
Would I approve this applicant based on the information — not their position in the queue?
What if several people apply?

Compare applications using the same relevant criteria.

If several applications are under consideration, consistency matters.

Consideration Applicant A Applicant B Applicant C
Application complete? ✓ ✓ ?
Income verified? ✓ ✓ ?
Affordability acceptable? ✓ ✓ ?
References assessed? ✓ ✓ ?
Overall assessment Review Review Incomplete

The table above is illustrative only. Actual tenant assessment should consider the full circumstances and relevant lawful criteria.

Three common situations

What should happen to the first application?

Scenario 1
Strong complete application

The information is complete, affordability appears sound, verification is satisfactory and the landlord is comfortable with the risk.

There may be no reason to keep waiting merely because they were first.
Scenario 2
Potentially suitable, questions remain

Most information appears acceptable, but something material still needs explanation or verification.

Resolve the question before approving simply because the property is empty.
Scenario 3
Risk doesn't fit

Affordability, verification or other relevant factors make the application unsuitable for the landlord's reasonable rental criteria.

Being first does not turn an unsuitable application into a suitable one.
There is another mistake too

Don't keep a good applicant waiting forever because somebody “better” might appear.

Landlords can go too far in the opposite direction.

A strong applicant applies.

Instead of making a decision, the landlord waits:

“Let's see who else applies this weekend.”

Then:

“Maybe wait another few days.”

Meanwhile, the applicant continues looking and takes another property.

Screening should prevent rushed decisions. It should not become an excuse for indecision.
Keep the process defensible

Use relevant, lawful and consistently applied criteria.

Tenant selection should be based on information relevant to the tenancy.

Depending on the circumstances, that may include:

Affordability
Verified income
Employment information
Rental history
References
Credit information where lawfully obtained
Application completeness
Relevant property requirements
The order in which applicants arrive should not become a substitute for fair and rational tenant selection.
Before saying yes

Ask these seven questions about the first applicant.

01
Is the application complete?
02
Have the important documents and information been verified where appropriate?
03
Does the applicant appear able to afford the rent sustainably?
04
What does the available rental and payment history show?
05
Are there inconsistencies or unanswered questions?
06
Does the application meet the landlord's relevant rental criteria?
07
Would I still approve this application if another applicant had arrived first?
Companion landlord guide

Finding the right tenant matters more than filling the vacancy quickly.

Read our broader guide to tenant selection, affordability, verification, references and risk assessment.

Already have an application?

You can keep control of the decision and still get help with the checking.

If you sourced the tenant yourself, A+ Properties can assist with screening and risk assessment without requiring you to hand the entire rental process over to us.

More landlord guidance

Useful next reads

The first application has arrived

Now make the decision about the applicant — not their position in the queue.

A+ Properties can help screen an applicant you already found or manage the full tenant-placement process from marketing through to move-in.

Information note: This article provides general South African rental-property information and does not constitute personalised legal, financial or credit advice. There is no universal rule requiring a landlord to accept or reject an applicant merely because that applicant applied first. Tenant decisions should be based on relevant, lawful and consistently applied criteria. Screening and verification can reduce uncertainty but cannot guarantee future payment, employment stability, property care or compliance with a lease.
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