Landlord and Tenant Portal Access
Both parties receive role-appropriate access to records made available through the portal. This reduces repeated requests for the same documents and creates a clearer place to find information.
Downloadable Statements
Landlords and tenants can view and download statements instead of relying only on messages, screenshots or manually resent copies.
Lease Preparation
The enhanced package includes the configured number of lease preparation services during each 12-month allowance period. Additional leases use the current portal rate.
Letters of Demand
Structured written action helps create a record when rent or another amount is overdue. The enhanced package includes the configured annual allowance.
Tenant Reports
Tenant reports help landlords make more informed decisions instead of relying only on promises, a payslip or a quick impression.
Advice as Required
The enhanced plan includes practical rental advice as reasonably required, helping landlords act earlier and follow a more consistent process.